Free Project Quotes 216-485-2656 | No In-Home Visit Required

About Us

Our Company

Window Universe was founded with the basic idea that replacing windows didn’t need to be difficult. It sounds simple, but you might be surprised by the amount of misinformation and misleading “sales” that many companies offer.

Anyone who has received estimates from the largest window replacement companies will tell you that we’re not the same as the other guys. From start to finish you’ll find that we don’t operate like a traditional contractor. Our prices are clear and simple, our warranties are extensive and our products lead the industry.

Homeowners often tell us their horror stories of being subjected to a three hour window presentation only to have some salesperson try to pressure them into signing a contract that night.  That’s not the way we would want to buy windows, so that’s not the way we sell windows.

We’re 100% independently owned and operated right here in Northeast Ohio and we are committed to giving all of our customers a personalized experience.

Our window demonstrations take about 45 minutes and at the end you’ll have all of the information you need to make an informed decision.  We typically meet in your home to acquire project details and show you product samples.  But, we could also start by having a phone chat to provide a quote.  Just let us know what your prefer.  Give us a call or submit your information by clicking on the “Get Started” button.  Our quotes are always free and we can’t wait to see how we can help with your project!

Mission and Philosophy

Provide Exceptional Service

We believe in delivering the best service in the home remodeling industry by providing the highest quality products and installation at a fair straightforward price. We may specialize in windows and doors, but we are in the business of making happy customers.

Respect

We will respect our customers, their time, and their intelligence. We will never waste the time of our customers with overdone sales presentations and misleading pricing. We will be courteous, friendly, and educational with a no pressure sales approach.

Do The Right Thing

We will always focus on doing the right thing for our customers and their homes.